【Terms & Conditions of Use】
Thank you for visiting our website, http://www.dorakupalace.com.hk(“Website”). This website is owned and cooperated by Doraku Palace Company Limited (“Doraku Palace”, "we","our company"). Please read through carefully this legal agreement ofTerms and Conditions of Use ("Agreement") page and notice that byusing this site or any part of it, you agree that you have carefully read theseTerms and Conditions and that you accept and agree to be bound by the Agreementwithout any modifications. Doraku Palace reserves the absolute discretion tointerpret this legal agreement. We may revise these terms and conditions fromtime to time by updating this page without any notice. We suggest that youvisit and have a check this Terms and Conditions page from time to time to checkfor any updates or changes that it might be made.
UserRegistration
You are required to register be our member to fully enjoythe service and function provided by this website. During the registration youagree that you must provide us your accurate and complete personal information.Our company has the absolute discretion for our register and membership policy.Not limited to the rights to change required information needed to be ourmember, refuse registration of any user and to terminate any registered accountwithout any explanation and prior notice to the account owner.
In case you want to change your personal information, pleaselogin into this website and made changes. In using this website, you agree toaccept the responsibility for keeping your account and password secure andconfidential. If the security of your account has been compromised or if thereis any unauthorized use of your account, our company is not responsible orliable for any loss or damages resulting from this.
Eligibilityto Purchase
To place any purchases orders with us, you must inpossession of a valid credit card issued by a licensed bank which is acceptableby our company for payment. You also need to make sure that the personal andpayment details (email address, real name, phone number, billing informationand other requested information as indicated on the website) that you providedto us be valid, accurate, and most up to date. When you place purchase orderwith us, you authorized our company to process charges on your credit card inthe total purchase amount of your order. You also authorized us to use yourpersonal information provided to perform appropriate anti-fraud checks such ascredit checks. Please refer to our “Return Policy” for more information about howwe use your personal data.
PaymentMethod
If your card issuer, bank or payment account refuse to orcannot authorize payment to our company, the order will not be recognized aspaid order, and we will not deliver the product and be liable for any loss ordamage resulting from delivery delay.
If you have registered an account on this website and havedecided to Save your personal information with us, your information will onlybe used to process transactions that you have initiated and securely stored onour systems. In the absence of negligence on our parts, we will not be liablefor any loss or damage you may suffer if any third party procures unauthorizedaccess to any data you provide when using our Services.
Currency
The currency we use in this website is Hong Kong Dollar.
Orders
This website only accepts order delivered by our homedelivery service. You must provide a corrected address in the checkout processand afford the corresponding delivery cost. (The delivery address in thecheckout procedure is not changeable after payment). About the detail of pickuparrangement, please refer to the Exchange Policy.
All the orders are bound by stock availability. Items inyour shopping cart are not reserved and may be purchased by other customers ona first come, first served basis. Before finishing the payment process, theprice of items in your shopping cart are also subject to change by time and arenot confirmed when you simply add the item to the shopping cart.
ProductDescription
We will make every reasonable effort to ensure the contentand the product descriptions on the website are accurate and completed.However, we do not guarantee that the content and product descriptions areaccurate, completed, up-to-date or error-free. Pictures of the products on thiswebsite for reference use only. You are not able to return a product onlybecause it does not correspond exactly to its picture in this website.
OrderAcceptance
Our company reserves the right, at its sole discretion, torefuse or reject your order for any reason. Reasons that may result in yourorder being refuse including but not limited to the followings:
1. The product you ordered is out of stock,applicable to one or all of the ordered items.
2. We identify a pricing or product descriptionerror.
3. Your card issuer, bank refuse to or cannotauthorize payment to us company.
4. You do not meet the eligibility criteria topurchase as set out in this statement.
In case of anyproblems arise about the order placement, please feel free to contact visit ourshop.
WarrantyPolicy
Please refer to the inner and outer packaging for moredetails on how to use and care.
We suggest you to have save and capture a photo of thereceipt for further Warranty usage. For any enquiry about Warrantyregistration, please contact directly to product supplier. We do notresponsible for any product Warranty that the brand is not delegated by DorakuPalace Technology Limited.
Doraku Palace Technology Limited reserves the right of finaldecision in case of any dispute in warranty policy.
Couponand discount code
Any useable discount coupon codes in this website cannot beexchanged for cash, gift or any other products and are subjected to the sourceterms and conditions of use. All kinds of Doraku Palace shop coupons anddiscounts are not usable in this website.
Disclaimerof Liability
While we will make every reasonable effort to ensure thatthe contents of this website is accurate, reliable and up to date, we are notliable for any loss or damages caused by or arising from any user’s reliance onthe information obtained from or through this Website. It is yourresponsibility to evaluate the information and other content materialsavailable through this Website.
The information contained on this website is provided on an“as is” basis and we make no representations or warranties of any kind, expressor implied, about the completeness, accuracy, reliability, suitability, oravailability with respect to this website or the information, products,services, or related graphics contained on this website for any purpose. Anyreliance you place on such information is therefore at your own risk and thatinformation are subject to change at any time without any notice.
Liabilityand use loss
Our company does not guarantee that the use of the Site andServices will be error-free or that the Site or the servers that make itavailable are free of viruses. We recommend all users of the Site to ensure youhave the most updated anti-virus software installed. We are not liable for anyloss or damage. You agreed that it is solely at your own risk by using thisWebsite, and you assumed full responsibility of all loss: Including but notlimited to indirect or consequential loss or damage, or any loss or damagearising from loss of data or profits arising out of, or repairs of anyequipment and/or software that you use in connection with this Website.
Force Majeure
If any situation happened which beyond the control of ourcompany, we shall not be liable for any delay or failure in our performancecaused by or resulting from acts of fire, flood, accident, governmentintervention, embargoes, strikes, labor difficulties, equipment failures, orany other causes beyond the control of our company.
Personaldata
In using this Website, you may give us some of your personaldata. By using this Website, you consent with us to use and handle yourpersonal data.
Thirdparty websites
Please notice that this Website may contain hyperlinks toany third-party websites like Facebook. We are not responsible for theavailability of, or any content materials contained in, or obtained through,any such third-party websites, and shall not be liable for any loss or damagesarising from those websites or from the information, products or servicessupplied through such websites. If you have any queries raised for thesethird-party websites, please contact the respondents of those websites. Inaddition, no linking to this Website is allowed without prior writtenpermission.
Ownership& Copyrights
All copyright and other intellectual property such as text,images, sound and other materials on this site are owned by Doraku Palace andare protected by copyright laws and other intellectual property rights. Thecontents of this Website are intended solely for the purposes of promoting andmarketing our business and related products. You are not allowed to reproduce,publish, transmit, distribute, display, modify or exploit in anyway of thisWebsite. Doraku Palace reserves the right to modify, vary or discontinue anycontents or any products and services available on this website without anyprior notice.
Disputations
Should any dispute arise which related to this website, thedecision of our company (Doraku Palace Technology Limited) shall be final.
GeneralProvisions
If any part of Agreement in this Website is found invalid byany court of competent jurisdiction, that specific part of provisions shall bedeemed to be omitted without affecting the validity of the remaining agreementof the Website.
This agreement shall be governed by and construed inaccordance with the laws of the Hong Kong S.A.R. By accessing and continuingyour use of this website, you agree to submit to the jurisdiction of the courtsof Hong Kong S.A.R in respect of any matters or disputes arising under thiswebsite.
Language
In case of inconsistency between this English version andthe Chinese version, this Chinese version shall prevail.