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Frequently Asked Questions

Frequently Asked Questions


Does the Doraku Palace have a physical store?

The Doraku Palace showroom and office are located at Room 02, 5/F, Block C, Ka Ming Court Building, 688-690 Castle Peak Road, Lai Chi Kok. You are welcome to visit. (Lai Chi Kok MTR Station: Exit C, turn right, walk through the Hong Kong Industrial Building, cross the road to the entrance of Block C and D)


Can I visit the Doraku Palace in person to purchase products?

Yes, we recommend inquiring via Facebook/Whatsapp/call first.

Alternatively, you can visit our showroom and place an order on the spot!


What services does the Doraku Palace offer?

We offer in-store pickup or SF Express cash on delivery.


What are the Doraku Palace's opening hours?

Monday to Sunday, 2pm - 9pm. Please confirm your appointment via Whatsapp beforehand to avoid staff being unavailable due to work.


How do I place an order on the Doraku Palace online store?

Select the product you wish to purchase from the product catalog or price list, then click Add to Cart/Proceed to Checkout to complete the order process.

How to pay after placing your order?

We accept the following payment methods:

Bank Transfer

1.FPS

2.Cash Collection

3.Credit Card

4.Octopus Card

5.HSBC PayMe

6.AliPay HK