Frequently Asked Questions
Does the Doraku Palace have a physical store?
The Doraku Palace showroom and office are located at Room 02, 5/F, Block C, Ka Ming Court Building, 688-690 Castle Peak Road, Lai Chi Kok. You are welcome to visit. (Lai Chi Kok MTR Station: Exit C, turn right, walk through the Hong Kong Industrial Building, cross the road to the entrance of Block C and D)
Can I visit the Doraku Palace in person to purchase products?
Yes, we recommend inquiring via Facebook/Whatsapp/call first.
Alternatively, you can visit our showroom and place an order on the spot!
What services does the Doraku Palace offer?
We offer in-store pickup or SF Express cash on delivery.
What are the Doraku Palace's opening hours?
Monday to Sunday, 2pm - 9pm. Please confirm your appointment via Whatsapp beforehand to avoid staff being unavailable due to work.
How do I place an order on the Doraku Palace online store?
Select the product you wish to purchase from the product catalog or price list, then click Add to Cart/Proceed to Checkout to complete the order process.
How to pay after placing your order?
We accept the following payment methods:
Bank Transfer
1.FPS
2.Cash Collection
3.Credit Card
4.Octopus Card
5.HSBC PayMe
6.AliPay HK